PRIVACY POLICY

1. INTRODUCTION

At Navihi, we respect your privacy and safeguard the personal information you share. This policy outlines how we collect, use, and share your data when you engage with us through our website, navihi.com (the 'Site'), and related services.

1.1. Your Privacy
We collect and use your personal information to enhance your experience with Navihi. This includes creating seamless shopping experiences, tailoring our services to your preferences, and providing exceptional customer care.

2. UPDATES TO THIS POLICY

Should we update this policy to reflect changes in our practices, you'll always find the latest version here, alongside a date-stamped update.

3. WHAT WE COLLECT

3.1. Information You Provide

  • We gather information directly from you to provide a tailored experience, including:
  • Contact Details: Name, address, email, and phone number.
  • Order Details: Shipping and billing information to ensure smooth transactions.
  • Account Information: Secure logins and preferences for easy access.
  • Customer Support Details: Communication details to offer prompt assistance.
  • Personalized information: Voluntary information you may provide for tailored specifications for orders and services.

4. USAGE DATA

We use cookies and similar technologies to understand how you engage with our Site. It includes device and browser information, IP address, and browsing behavior. These insights help us refine and elevate your experience. Reference Section 7. COOKIES for more information.


4.1. Third-Party Insights
We may receive information from trusted partners who perform services on our behalf (like payment processors, logistics providers, internet service providers, fulfillment partners, customer support partners, and data analytics providers);
Business and marketing partners; and
Affiliates.


4.2. Third-Party Links
While our Site may include links to other platforms, we encourage you to review their privacy practices independently. Such links do not imply any endorsement of the content on these platforms or their owners or operators. We do not guarantee and are not responsible for the privacy or security, the accuracy, completeness, or reliability of information on these sites.

5. HOW WE USE YOUR INFORMATION

  • Provide access to our products and services and fulfill orders you submit;
  • Respond to inquiries, provide support, and send you relevant communications about your order;
  • Gather feedback on our Site, products, and services;
  • Provide similar demographic attributes and interests with relevant content and advertisements;
  • Conduct analytics and research to improve, maintain, and secure the Site, its services, and users;
  • Send you personalized emails, secure electronic messages, or communication by short message services about your orders, interests and preferences, products or services, reminders, announcements, and opportunities; or
  • Send relevant promotions and information materials based on your interests and preferences with your permission.

6. RETENTION

Navihi will retain specific data if we determine it is reasonably necessary to:

  • Comply with the law;
  • Protect our or others' rights, property, and interests;
  • Prevent fraud and abuse;
  • Provide, manage, and complete functional services;
  • Resolve disputes and enforce policies and agreements.

6.1. We may retain some data in response to public authorities' lawful requests to meet national security or law enforcement requirements. Navihi generally maintains your data for two years.

6.2. We do not sell or disclose sensitive personal information without your consent.

7. COOKIES

We use cookies to deliver an optimized browsing experience, from remembering your preferences to improving Site functionality. You can manage these settings in your browser, but note that doing so may limit certain features.


Navihi honors the Global Privacy Control (GPC) signal to allow for seamless opt-out preferences. Learn more at globalprivacycontrol.org.

8. CHILDREN'S PRIVACY

Our services are crafted for an adult audience. We do not knowingly collect data from children. If you believe your child's information was shared, contact us to ensure its prompt removal.

9. YOUR RIGHTS

You're in control of the information we have about you. You can inform us to correct, update, or delete this information by contacting hello [@] navihi.com.

9.1. Depending on where you live, you may have some or all of the rights listed below. However, these rights are not absolute and may apply only in certain circumstances. In select cases, we may decline your request as permitted by law.

  1. Right to Access / Know: You may request access to the personal information we hold about you, including details on how it is used and shared.
  2. Right to Delete: You can request that we delete the personal information we maintain about you.
  3. Right to Correct: You may request that we correct any inaccurate personal information we hold about you.
  4. Right of Portability: You can request a copy of your personal information, and in certain circumstances, we may transfer it to a third party upon your request.
  5. Restriction of Processing: You have the right to ask us to stop or restrict the processing of your personal information.
  6. Withdrawal of Consent: If we process your personal information based on consent, you can withdraw that consent at any time.
  7. Appeal: If we decline your request, you can appeal by replying directly to our denial.
  8. Managing Communication Preferences: You can opt out of receiving promotional emails by using the unsubscribe option in our emails. Please note that even if you opt out of promotional emails, you may still receive non-promotional communications, such as those related to your account or orders.

9.2. You have the right to share feedback. If you are concerned about Navihi using your information, you can address it with your local data protection authority.

10. CONTACT US

Navihi is the data controller of your personal information. If you have questions or concerns, reach us at hello [@] navihi.com.


Navihi
#A325-5534
200 N VINEYARD BLVD
HONOLULU, HAWAII 96817

Support: order-help [@] navihi.com
Legal: legal [@] navihi.com