Privacy and Security Policy

To operate the services we provide, we collect some of your private information. And with your permission, collect and manage insights, user-driven advertising, and organize promotions.

Collecting User Data

The data you provide

Navihi collects the necessary information required to provide you with functioning services and features, including information used to safeguard and fulfill legal obligations. We don't collect extra data unless you permit us or you opt to share additional details.

You might provide information in other ways, like submitting online forms, responding to surveys, sharing feedback or reviews, participating in contests or promotions, subscribing, or creating a store account.

Data received from your use of our Services

Some services record necessary information automatically using cookies and similar technologies as anonymous, aggregated, or pseudonymized data to evaluate, provide, protect, and improve the site and these services.

Cookie data that isn't for operating functional services and features are automatically disabled unless you permit us to collect this additional information.

Data obtained from other sources

We may receive information from authorized third-party services that provide you with preferences and business-related services.

Types of User Data

We obtain various types of data, either automatically or if you've permitted us to collect additional data when using our services or features.

  • ・contact and marketing preferences
    ・purchase history
    ・date of birth
    ・country or location
    ・employer or role
    ・gender

  • ・name
    ・phone number
    ・email
    ・billing or shipping address

  • ・payment details
    ・business information
    ・subscriptions to products or services
    ・information users and end-users submit

  • ・IP address and ISP information
    ・device identifiers
    ・analytics and cookies
    ・device and browser information
    ・search and history information
    ・site traffic, activity, and user behavior
    ・date and timestamps

  • ・analytics from third-party services and partners
    ・user preferences about advertisers
    ・email marketing and newsletter preferences
    ・account information

Applying User Data

With the information we collect, we use your data to:

  • provide access to our products and services and fulfill orders you submit;

  • administer your store account;

  • respond to inquiries, provide support, and send you relevant communications about your order;

  • gather feedback on our sites, products, and services;

  • provide similar demographic attributes and interests with relevant content and advertisements;

  • conduct analytics and research to improve, maintain, and secure the site, its services, and users;

  • send you personalized emails or secure electronic messages about your orders, interests and preferences, products or services, reminders, announcements, and opportunities; or

  • send relevant promotions and informational materials based on your interests and preferences with your permission.

We may combine user data and non-identifying data from third parties and authorized partners.

Data Disclosure

Retention

Navihi will retain specific data if we determine it is reasonably necessary to:
∙ Comply with the law;
∙ Protect our or others' rights, property, and interests;
∙ Prevent fraud or abuse;
∙ Provide, manage, and complete functional services;
∙ Resolve disputes and enforce policies and agreements.

We may retain some data in response to public authorities' lawful requests to meet national security or law enforcement requirements. Navihi generally maintains your data for two years.

Personal Information and Third Parties

When we verify and safeguard data, the site, and process the services available to you, we may engage third-party companies and individuals to perform services on our behalf. These parties may have access to your information.

  1. Service Providers performing a service on our behalf may require some of your data. We only share the data that's needed to complete a service.

  2. Business Partners may receive some of your data when our services integrate with their third-party services.

  3. Affiliates may receive some of your data and the data you permitted us to provide to improve the services they or we make available.

  4. Sponsors and Vendors may receive some of your data if you engage in specific promotions or receive certain content from participating sponsors and related vendors.

  5. Payment Processing transmits some of your data via an encrypted connection to our payment processor to validate and process payments.

  6. Third-Party Plugins and Social Networks Some of your data is shared with website plugins, social media platforms, or similar third-party services if you've customized preferences or interacted with these services.

Advertisers

Advertisers may receive some of your information in anonymous, aggregated statistics and insights to improve the site and ad performance and provide relevant content.

Data Storage and Managing User Data

We impose restrictions on our partners’ use of data. Only necessary information is shared to complete a specific service. We don't sell your information to anyone, and we never will.

We safeguard data in multiple tier 3 data centers across the United States, with impressive uptime, infrastructure, and standby power during outages. We implemented SSL certificates, hash passwords for user accounts, web application firewall technology, and solutions to protect against and mitigate DDoS attacks.

Transfers

If Navihi is sold or merges with another business or entity, your data may be disclosed as part of that transfer to the extent permitted by law.

  • your data may be shared or transferred to a different set of storage and safeguarding technologies;

  • new guidelines, policies, and terms may govern your data;

  • we may not be able to manage your data after the transfer;

  • you may have to agree to new terms and policies if you continue accessing the site or using their services.

Your Rights

You're in control of the information we have about you. At any time, you can opt out of the services we provide, cancel your customer account, or modify and delete the information we have about you. Contact Us or send an email to hello@navihi.com.

You have the right to share feedback. If you are concerned about Navihi using your information, you can address it with your local data protection authority.

How to Contact Us

Navihi is the data controller of your personal information. If you have questions or concerns, you can reach us using the following: